How fees work
What you pay depends on your plan, the treatment your dentist recommends and how you pay. Here is each part, and what we can put in writing for you.
Insurance we work with
Give us the name of your plan when you call or write, and we will tell you before your visit whether we are in network. We send claims to your plan on your behalf.
PPO and indemnity plans: ask us if we are in network
DHMO plans: they pay differently, so call first
Medicare and Medicare Advantage: dental coverage varies by plan
Medicaid and CHIP: ask us and we will answer yes or no
If you pay yourself
Paying without insurance is fine. You pay the fee for your visit, and we tell you the fee before any treatment starts. Financing is offered by third-party lenders. Approval and terms are set by the lender.
Receipts for reimbursement
If you pay us and your plan reimburses you, we give you an itemized receipt to send to your plan. The plan decides what it pays.
An estimate in advance
Anyone paying without insurance gets a written estimate in advance, and so does anyone who asks. It lists each treatment, the number of visits and the expected cost.
Ask when you book or at your visit
In writing, before treatment begins
Checking your benefits
Our front desk checks your benefits before your first visit and tells you what your plan says it covers. If your plan's estimate and ours differ, we show you both.
What the first visit includes
Plan on about an hour: an exam, X-rays if your dentist decides you need them, and a talk about what we find. Bring your insurance card, a photo ID and a list of your medicines.
An exam and the X-rays your dentist decides on
A written plan with your options
Time for your questions
An estimate is what we expect to bill. Your plan's final payment may differ, and we explain any difference before you pay.
Questions about paying
01How do I get a written estimate?
Ask when you book or at your visit. After your exam the dentist lists the treatment, the visits it takes and the expected cost, and our front desk goes over your benefits with you.
02What if my plan pays less than the estimate?
Your plan's estimate is the plan's, not ours. If its final payment differs, we explain the difference before you pay and go over your options.
03Do you offer financing?
Financing is offered by third-party lenders. Approval and terms are set by the lender. Ask our front desk for the lender's own terms before you decide.
Ask for a written estimate
Tell us what you need and how you plan to pay. We'll tell you what to expect before you book.